TIKTOK Shop has a large update for July, check it out!

Shorter Settlement Period

TikTok Shop has just introduced a Shorter Settlement Period for sellers who meet specific shop performance requirements. Sellers who qualify can receive payment 3 calendar days after an order is delivered.

The Shorter Settlement Period is automatically adjusted based on a seller’s monthly performance.

Return Optimisation

It’s now easier to process a customer’s return and refund if it falls within the 14-day period. Our new integration with Evri drop-off means returns can be shipped back with ease; you now have the ability to change refund-only options and have flexibility on refunding particular orders.

FAQ for Instant Messaging

FAQ for Instant Messaging

Want to improve your customer service using our Instant Message (IM)?Our FAQ is here to help! We’re continuously improving the Seller Center IM tool so you can provide quick responses to your customer.

FAQ “Cards” are scripted common answers to preset questions, shortening response time and increasing customer experience.